Every summer, the mayor’s office hires a small team of multilingual interns to go undercover into city service centers and pretend they do not speak English.

Every summer, the mayor’s office hires a small team of multilingual interns to go undercover into city service centers and pretend they do not speak English.

Their task? To evaluate how centers are meeting language accessibility standards.https://t.co/KNwGRW3UJP

— THE CITY (@THECITYNY) June 20, 2024