The New York Times Public Editor- One Thing Voters Agree On: Better Campaign Coverage Was Needed

The New York Times reports:

There is a group of 10 friends in Charlotte, N.C., all women, all in their 50s, all white. They’re college educated with successful careers, and they have a message for The New York Times: Come visit us.

They voted for Donald Trump and don’t consider themselves homophobic, racist or anti-Muslim. But now, they say, thanks to The Times and its fixation on Trump’s most extreme supporters, most people think they are. They would like a chance to show otherwise, and one of them, Cindy Capwell, wrote my office to extend the invitation.

Since the election, I have been on the phone with many Times readers around the country, including Capwell, to discuss their concerns about The Times’s coverage of the presidential election. The number of complaints coming into the public editor’s office is five times the normal level, and the pace has only just recently tapered off.

My colleague Thomas Feyer, who oversees the letters to the editor, says the influx from readers is one of the largest since Sept. 11. Many people are commenting on the election, but many are venting about The Times’s coverage. Readers are also taking to the comments section of Times articles to talk about it, says the community editor, Bassey Etim.

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