Because the VA is a public entity, its facilities actually display greater accountability — and more transparency to patients and their families — than private health care systems. When veterans have a VA-related beef — or in-house whistle-blowers a tale to tell — they are quick to notify their elected representatives. Such complaints regularly trigger individual constituent service queries from members of Congress or, as is the case today, oversight hearings by House and Senate committees. (Good luck triggering a similar rapid response to patient or staff complaints in the private sector.)No word yet on whether Suzanne Gordon wants to government to run grocery stores and belt factories, so they can call their Congressman and get excellent quality service.
Wednesday, May 28, 2014
Boston Globe Columnist: VA Is Better Than Private Sector Because You Can Call Your Congressman For Complaints
Boston Globe has a column from statist Suzanne Gordon: