Saturday, December 07, 2013

Washington State health-insurance website down for days

The Seattle Times reports:
Washington state’s health-insurance exchange has been plagued by performance issues so serious that the website has been down for repairs since Tuesday and service is not expected to be restored until Monday at the earliest.

This latest round of glitches comes just as officials expect growing numbers of consumers to be signing up for insurance plans on the Washington Healthplanfinder site before a Dec. 23 enrollment deadline that would ensure coverage by Jan. 1.

“We are very cognizant of the impact of not having availability of the website this week,” said Michael Marchand, director of communications of the Washington Health Benefit Exchange, which operates Healthplanfinder.

The site was taken down at 2 p.m. Tuesday when staff noticed performance had deteriorated to the point where consumers sometimes could not successfully enter data and complete applications.
You have to meet a deadline, but they are above the law. #Obamafail.